EON Agencies

Shipping & Delivery

Last updated: 2 October 2026

What delivery covers, how long it takes, and how the handover works.

Coverage

We deliver nationwide to all 16 regions of Ghana. Delivery cost and timing are confirmed with you on WhatsApp before you order — whether the item is already in stock or sourced specially for you.

Delivery times

Accra & Kumasi: 1–2 business days. Other regional capitals: 2–4 business days. More remote areas: 3–7 business days. We’ll confirm an estimated delivery window with you on WhatsApp once your order is placed, and contact you again before the rider or courier arrives.

Delivery partner

Orders are delivered by a mix of our own riders in Accra and a trusted courier partner for other regions. For high-value items, we may require you to be present in person to receive the delivery.

Payment terms

Every device is tested and verified before it leaves us, so there is no testing or inspection at the point of delivery. Payment is arranged directly with our team over WhatsApp — cash, mobile money, or bank transfer — not through an online checkout on this website:

Outside Accra: full payment is required before your order is dispatched for delivery.

In Accra: pay in full, or pay half upfront with the balance due on delivery; for lower-cost items we may instead take a small delivery-fee deposit upfront.

If anything is wrong with your order once it arrives, see our Returns & Refunds and Warranty policies.

Delivery confirmation

Before your order is dispatched, we’ll message you to confirm the exact delivery address, a reachable phone number, and your preferred delivery window.

Questions about a specific delivery

Message us on WhatsApp with your order details and we’ll give you a live update.